We don't have an administrator who looks after our servers, but one of the senior managers and myself look after the IT within the office. So i'm looking for some advice and confirmation regarding the upgrade process, and after spending most of the morning in Atlassian documentation site and not getting a straight answer i've come on here.
We are currently running the Server version of JIRA 6.2.4, plus the following plugins
and looking to upgrade to the latest version 6.4. We currently have between 20-30 small projects running within the system but also use it for the company monthly timesheets. From what i've read online it looks like the "Rapid Upgrade" method would be a suitable (as long as we don't upgrade around month end).
Ok now to my questions;
1 Am i correct in saying we can upgrade directly from 6.2.4 to 6.4 (ie we don't need to install 6.3 first)?
2 The inbuilt XML backup functionality backs up the following;
3 Are there any other files/directories we should be backing up?
I am pretty sure the answer to questions 1 & 2 are yes but wanted to make sure before we proceed. Question 3 on the other-hand i will take advice.
Thank you in advance
I'd also recommend establishing a staging environment so you can run through the upgrade to make sure everything works as expected before you proceed with upgrading your live/production environment. Once you've upgraded the staging environment, spend a little time running through the more commonly used areas of JIRA to make sure that things are looking good.
I hope that helps!
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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