Backup JIRA without access to the host

I no longer have access to the machine hosting JIRA.

Is there a way to backup the issues (and restore them on another machine) without accessing the machine?

2 answers

1 accepted

Try using this plugin - Export Manager for JIRA. It should allow you to download the backup without connecting to the host.

https://marketplace.atlassian.com/plugins/net.collabsoft.plugins.jira.jira-export-manager

0 vote

Probably not.

You've not described your setup, so we really can't tell you much. All we can do is give you the principles - you need to get a copy of the database, and you need a copy of the attachments.

With zero useful information about your setup, that's it, nothing else I can say might be useful.

I have installed JIRA on linux machine (JIRA Download). I had a ssh access to the machine to this is how i installed it. But recently I couldn't access it by ssh. So i am looking for some way that can save the issues.

If there is not, maybe an option to export the issues to xml and import from xml?

Nope. You can run a full export, but it's going to end up on the file system on the machine you can no longer log into.

You really need to get access back on that machine, sorry.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,319 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot