Backup Active Directory User Directory


we have multiple active directory servers in our directory forst and want to have a standby directory configuration in case one directory server goes down and the users are unable to login. We now have one primary active directory configured and one secondary with the same data (just different hostname).

Does anybody know if this configuration could lead to problems in the Jira instance?


Best Regards,

1 answer

1 accepted

This widget could not be displayed.

Hi Adrian,

You can configure a new User Directory with the same settings (or point it to another DC server) and keep it disabled. In case of problems, you can login with a local JIRA user and disable the non-functional directory and enable the second one. You can disable a Directory by clicking on the 'DIASBLE' link as shown on the screenshot of this page. Here you can also learn more about managing multiple user directories in JIRA.

Only a local user can enable/disable/add repositories.

Best regards,
Lucas Timm

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 14 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

41 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you