Back up of JIRA for On Demand

Hi there,

I am new to JIRA and want to clearly understand the Back Up mechanism.

Firstly,I guess the current JIRA I am using is On Demand(because it has URL coming from JIRA and not any local IP address in my domain...so I may be correct).

Secondly, If it is a remote application and I am using on demand, does that means JIRA is having a back up mechanism for application/data both?

Thirdly, If JIRA is having/not having a back up mechanism , what is the best way to backup projects/issues used in my site?

(I read somewhere- we need two files- one for back up of issues and another for attachments?)

I would really appreciate is someone can explain the exact process.

3 answers

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Thanks Harry.

Yes, I am using OnDemand.

Any idea about the restore mechanism?

(Consider I will be handling JIRA administration duties at my site).

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If you are on OnDemand, there is automatic daily backups. This is taken care of behind the scenes for you. If you are not. Ask whoever's reponsible :)

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Joe Wai Tye Atlassian Team May 22, 2013

Hi Barham,

Just to add on to what Harry mentioned, you can check out the restroation process here.

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