Back up JIRA installation for migration without being able to log in

I have an Ubuntu server that I had a friend running a JIRA installation on. We want to back up his JIRA installation such that he can migrate it to his own server now that he has one, leaving me room to install my own copy of JIRA for my own use. Problem is, I can't get ahold of the guy right now, and I'd really like to get my own JIRA going ASAP.

Given that I have root access to my server, is there any way I can back up everything from my friend's JIRA installation such that he can easily migrate it in, when I can't log into thie JIRA installation to do an XML export? Can I just do an SQL dump and make a copy of the application-data directory, will that work?

1 answer

Hi Adam,

Does your friend's JIRA actively running currently, or is it off for now? Because if it is still running, JIRA has the automatic backup running every midnight (unless he has changed it). It is located in <JIRA_HOME>/export directory. You can use that XML backup and restore it to the other server.

However, if the database backup is not recent, then you can refer to this documentation on Migrate JIRA to Another Server. You can follow the steps provided in that documentation.

Cheers,
Daniel

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,203 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot