I just tested this, by sending an email to myself and BCC my email-to-board. I received the email in my inbox, and a card was also created on my board.
You may need to reach out to the support team to see if they're able to determine the issue.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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