We're seeing problems with default avatars (instead of users' real avatars) sometimes being displayed on the kanban board as part of our Jira / Greenhopper eval.
As an example / with repeatable steps, if I'm not logged in (we have anonymous access enabled via the "anyone" permission), and go to a board, default avatars are displayed. If I do a hard refresh on my browser, the nothing changes (the default avatars are still shown). If I log in, I still see the default avatars, but now if I do a hard refresh, then the correct avatars show up. In all cases (logged in / not logged in / before / after cache refresh), the avatar URL remains the same (e.g. http://jira/secure/useravatar?ownerId=username&avatarId=10604). Other of our users have seen this problem sometimes also (and they're all usually logged in).
Per similar discussion threads, we've double checked our base URL, re-indexed, confirmed we're not using Gravatar, uploaded avatar pictures as jpg instead of png. The server's "application-data/jira/data/avatars" folder appears to have rwx permission for the server's jira user (and I can see the avatar files in the folder).
Any other suggestions? Thanks!
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs