Autotransition is no longer working after an upgrade

Previously we were running JIRA 6.3.15 with the latest compatible versions of JJupin and katl-commons installed. We have recently upgraded to JIRA 7.1.9 and updated JJupin and katl-commons to 3.1.7. Our auto transitions now no longer work and we have not made any changes to the workflows or SIL scripts after the update.

Within the logs I receive the following errors where I believe the autotransition to be failing:

2016-10-18 14:40:06,476 http-nio-8080-exec-14 ERROR christopher_l 880x1304x1 lba8xy 127.0.0.1 /secure/CommentAssignIssue.jspa [c.k.j.c.ivm.postactions.TransitionPostAction] Validation failed (validation). Autotransition not executed. Reasons follow.
2016-10-18 14:40:06,476 http-nio-8080-exec-14 ERROR christopher_l 880x1304x1 lba8xy 127.0.0.1 /secure/CommentAssignIssue.jspa [c.k.j.c.ivm.postactions.TransitionPostAction] Error:resolution Message:The selected resolution cannot be chosen during this action.

 

When running JIRA 6.3.15 the autotransitions worked fine even with the validators in place. I have even tried to remove the validators in the workflow but I still get those same two errors in the logs.

2 answers

Please check whether there is any workflow properties set in the transition.

Else, have you used any scripts for the post function or validation? If so, make sure the methods and classes are not deprecated for the latest release.

There was a transition property set: jira.field.resolution.include.

After removing the transition property the autotransition worked. The transition property did not cause any issues when we were on our previous version of JIRA and JJupin.

Is this new functionality intended? If so, is there a workaround? We would like to keep that transition property in place if possible in case a specific item needs to be closed out manually.

I had the same issue, thanks to Christophers comment I found it. 

Is this change intentional? How is it supposed to work? I had the problem even with listed resolutions.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

45 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you