Previously we were running JIRA 6.3.15 with the latest compatible versions of JJupin and katl-commons installed. We have recently upgraded to JIRA 7.1.9 and updated JJupin and katl-commons to 3.1.7. Our auto transitions now no longer work and we have not made any changes to the workflows or SIL scripts after the update.
Within the logs I receive the following errors where I believe the autotransition to be failing:
2016-10-18 14:40:06,476 http-nio-8080-exec-14 ERROR christopher_l 880x1304x1 lba8xy 127.0.0.1 /secure/CommentAssignIssue.jspa [c.k.j.c.ivm.postactions.TransitionPostAction] Validation failed (validation). Autotransition not executed. Reasons follow.
2016-10-18 14:40:06,476 http-nio-8080-exec-14 ERROR christopher_l 880x1304x1 lba8xy 127.0.0.1 /secure/CommentAssignIssue.jspa [c.k.j.c.ivm.postactions.TransitionPostAction] Error:resolution Message:The selected resolution cannot be chosen during this action.
When running JIRA 6.3.15 the autotransitions worked fine even with the validators in place. I have even tried to remove the validators in the workflow but I still get those same two errors in the logs.
There was a transition property set: jira.field.resolution.include.
After removing the transition property the autotransition worked. The transition property did not cause any issues when we were on our previous version of JIRA and JJupin.
Is this new functionality intended? If so, is there a workaround? We would like to keep that transition property in place if possible in case a specific item needs to be closed out manually.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot