Automation within JIRA


I am trying to find the best approach for automating a few tasks. For example, an issue is created by an in coming email. Thus it has a New status. Then depending on what is in the TO email field, that issue will be immediately flipped to an Assign status to that person. I would like to do this thru autoamtion. I know there are a number of tools out there for this. Does any one have a recommendation?

2 answers

This widget could not be displayed.

Hi, Mark.

This link may be very useful:

You can also do a lot with post functions:

In this case, I think you would want to create post functions on the 'Create Issue' transition, which is triggered when the transition is created.

I hope it was helpful.

Kind regards.

Jaime Kirch da Silveira

This widget could not be displayed.

thanks Jaime

You're welcome, Mark.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

54 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you