Automation use case in Jira

Swetha Bammidi November 24, 2015

How to implement Workflow update based on customer comments, especially during the resolved state.

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Rodrigo Silva
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 25, 2015

Hi Swetha, could you clarify this? I mean, do you want the workflow to move issue statuses based on customers comments? In case yes, I believe you might need to add a post function to move issues when comment.

 

Cheers,

Rodrigo Silva

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