Automation to clone tickets and Link

Marcel Valeriano November 21, 2024

Hi people, need a little help here.

I'm working on some automation.

When I create an issue on Project X

I need to clone this issue to another 10 projects
This automation is already working, but how can I link the cloned issues, to the first Issue with the same automation?

I need to do it exactly the way is on the print bellow.

Thanks

Ticket Jira.jpg

1 answer

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Answer accepted
Marc - Devoteam
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November 21, 2024

Hi @Marcel Valeriano 

When you're cloning the issue in Automation, you should set the "Linked Issues" field in order to create the link between the issues.

Screenshot 2021-04-23 at 14.21.51.png

 

Marcel Valeriano November 21, 2024

Many thanks, @Marc - Devoteam worked like a charm, awesome.

Like Marc - Devoteam likes this
Marc - Devoteam
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November 21, 2024

Please accept my answer as a solution.

This will help other community member trying to solve the same.

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