I am using several Automation rules running every minute to auto-transition issues based on a JQL Query. They all used to work, but some suddenly stopped transitioning issues.
Although the rules are enabled, and although the JQL query returns several results, the transition is not applied to these results. The transition is available in the current workflow state of the issues returned. The user executing the transition has maximum permissions in the project.
Disabling and enabling the rules seems to fix the issue... temporarily (thus it is not a permission issue).
I don't see any errors in the Jira logfile.
Why would transition available in the workflow not be applied to issues returned by a JQL query ?
Can you raise a support request please via https://codebarrel.io/support ?
Can you include:
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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