Automation plugin for flagging stale/inactive issues

I have installed the Automation Plugin yesterday and I am trying to specifically flag an issue that is Resolved but not Closed and hasn't been updated for more than a week and add a comment on it so that the reporter progresses with it.

The comments are added succsfully, however I have tried the following flagging methods and non works:

  1. Add a label "system-notified-stale" by setting an edit issue action to
    Result: The system replaces all labels with the specified label
  2. Create a custom checkbox field and try to set the checkbox by setting the action to cf[10800]=Stale OR "Checkbox Name"=Stale OR cf[10800]=10400
    Result: Nothing get's set
  3. Create a drop down field and try to set it in the same way as the checkbox
    Result: Nothing get's set

Is there anyone that can shed some light as to how I can succesfully set something to flag an issue using the Automation plugin?

If I didn't see a blog post on it, I wouldn't have even tried it as it's not yet fullt finished, but I would expect the basics to work.

This is important as I have already written a groovy script that is almost ready to do what I want, but the plugin sounds to me a bit more maintainable if it ends up being supported by Atlassian.

2 answers

1 accepted

In JIRA Automation Plugin v. 1.1.5 we've introduced "Edit labels" action, which does not clobber existing labels but allows you to add/remove label. This might help you with the solution 1. from your list. Hope this helps.

Thanks Matej, I noticed that too but I haven't tried it as I went with the alternative solution of using the custom field.

The way I resolved that at the end was by creating a drop down field and set the value in the following way: customfield_10900 = 10901

Annoyingly however when this run it has changed the original estimate of all matched issues to '0 minutes' according to the activity stream of the relevant project.

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