Automation of title in Jira Service Desk

Bartosz Posiakow April 21, 2017

I would like to automate little bit subjects of my issues. For example:

User provides few informations in fields:

  • Name - e.g. Sarah
  • Location - e.g. San Francisco
  • Device - e.g. Mobile phone

I want to achive subject like that:

{name} \ {location} \ {device}

Result will be:

Sarah \ San Francisco \ Mobile phone

It is possible to achive?

Best regards,

Bartosz

2 answers

0 votes
Aron Gombas _Midori_
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April 21, 2017

You could also try the Automation Lite for JIRA and Automation for JIRA add-ons. Your use case sound fairly trivial.

0 votes
RVal
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April 21, 2017

You can use either Scriprunner plugin or JJUPIN plugin. Both of them let you add custom script in your workflow postprocessing were you can set subject line and much more.

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