• Community
  • Products
  • Jira
  • Questions
  • Automation not working, giving error: Trigger module not present: com.atlassian.plugin.automation.jira-automation-plugin:issue-event-trigger

Automation not working, giving error: Trigger module not present: com.atlassian.plugin.automation.jira-automation-plugin:issue-event-trigger

Updated to JIRA 7.3 yesterday.  Since the update, I have been getting the error Trigger module not present: com.atlassian.plugin.automation.jira-automation-plugin:issue-event-trigger

in the automation event log.  How can I enable the trigger module?

2 answers

Hey Todd, I have same issue after going to 7.3. Looks like the add-on has not been updated to be compatable with 7.3 as yet...'for JIRA Server 7.0.0 - 7.2.7' as below:

https://marketplace.atlassian.com/plugins/com.atlassian.plugin.automation.jira-automation-plugin/server/overview

Not sure what can be done except wait.

Gus,

I downloaded the most recent version of the addon and manually installed it.  It's working fine now.

Hey Todd, I just went through and edited some of the rules I had setup which were failing, I made no changes; simply pressed Edit > Next > Next etc and Save. The rules then worked.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,906 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you