Automation issue question.

Good Morning JIRA Community,

I am trying to setup an automation rule to notify me when my when my clients have a HL7 feed connection outage. How do I differentiate "IF" issue to match that incoming message? I want to use an automation rule strictly on this HL7 feed only. 

Thank you in advance.

1 answer

1 accepted

1 vote
Andrei [errno] Community Champion Nov 15, 2016

i'd setup it this way:

  • create a component "HL7-outage" or similar
  • add a customer portal request with a hidden component set (from previous step)
  • add automation:
    • when = issue created
    • if = matching component
    • then = 'alert user' action -> mention yourself

 

 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

184 views 1 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you