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Automation for Jira - Send web request using Automation for Jira actor API token

I'm trying to generate an API token for the Jira service account "Automation for Jira".  Is this possible or do I need to create a robot account which would consume an additional license?


Background: I have an automation rule that updates GoLive environment matrix with the versions number whenever a version is released among other things. There is the service account Automation for Jira that is the actor of the rule but having trouble impersonating the account to create a token. I'd rather avoid creating an additional user for this as would consume an additional license.




1 answer

0 votes

I think the actor must always be a user. Maybe you could try this:

  1. Create the robot account
  2. Create the API token for this
  3. Choose the robot account as actor for the automation rule
  4. Disable the robot account

As far as I know, disabled accounts don't contribute to the user count, but if you're lucky, the automation rule may work with those. It is worth a try I guess.

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