I'm trying to generate an API token for the Jira service account "Automation for Jira". Is this possible or do I need to create a robot account which would consume an additional license?
Background: I have an automation rule that updates GoLive environment matrix with the versions number whenever a version is released among other things. There is the service account Automation for Jira that is the actor of the rule but having trouble impersonating the account to create a token. I'd rather avoid creating an additional user for this as would consume an additional license.
I think the actor must always be a user. Maybe you could try this:
As far as I know, disabled accounts don't contribute to the user count, but if you're lucky, the automation rule may work with those. It is worth a try I guess.
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