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Automation feature notification possibilities..

Robert Horne
Robert Horne November 9, 2016

Is it possible to notify an email address when using the Automation feature in Jira Service desk, instead of an Alert user? I have a team email in place to notify when we loss connection with one of our data feeds. I would like to notify the team email instead of entering all of my team as alert users. Is this possible? Thank you in advance!!

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Jack Brickey
Jack Brickey
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November 9, 2016

you can add the email as a user. make it restricted to portal so it doesn't eat a license. and simply use "alert user" and pick the email as the user.

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Robert Horne
Robert Horne November 9, 2016

Thanks Jack for the quick response! I really appreciate it.

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