Hi, I am using automation to clone issue for one project to another basis some conditions. The clone occurs successfully on all projects except one.
The automation flow is:
The audit log reads:
The step in detail:
Both the projects have "Bug" as type and both have appropriate create issue permissions
Not sure what is happening here, can you help?
Could you tell me what the perimeter of your rule is ? Is it a global rule ? If no, you could try to copy the rule and put one rule with the perimeter Project 1 and the other one with the perimeter Project 2.
Do both issues types have the same fields/screens on both projects ?
@Aditi Sodhi Is there maybe a required field in the DMG project for Bugs? If there is, the required fields will need to be given a value on creation.
One other thing to check is that the Project Role atlassian-addons-project-access has the Create issue permission in the project's permission scheme.
It looks like there is definitely a difference between the two Bugs in the two projects, so I would try to work out what the difference is, e.g. there may be a difference in the
Hi @Aditi Sodhi -- Welcome to the Atlassian Community!
For this global-scope rule, what is the type of the two projects: the triggering-issue one and the clone-into one?
Are they both company-managed (classic), both team-managed (next-gen) or one of each type?
Hi @Aditi Sodhi
This seems related to this defect for changing the project with the clone action for a Team-Managed project (next-gen), although your use case is slightly different:
I recommend asking your site admin to submit a ticket to Atlassian for this one. Support can take a look at your instance can confirm if it is the same defect.
Once you hear back from Support, please post what you learn so the whole community can benefit. Thanks!
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