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Automation does not work with translation !?

Hi Community, 

our Jira site is mostly used by german speaking users but some of the service desk teams and also customers want to use english as default. Long story short -> I created a translation with the translation feature for every custom field and word but now I have the problem when a agent or a customer creats a Ticket/Task in english some of my automations do not work anymore because they where created for the german words of the fields. 

does any one have a simular problem or has a solution ? 

 

BR 

Fabian

2 answers

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Answer accepted

worked with using JQL filters in the automation and using the german and english field names in the JQL

Hi @Fabian Plattner did you think about using ID of the custom field?

It should be something like {{issue.fields.customfield_10234}}

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