Automation- When a ticket (Bug, Story or Task as issue type) AND "BUILD" as Budget is changed to "Co

Krisztina TEGLASI
Contributor
November 13, 2024

Dear All,

How can I create this automation process?

Automation:

When a ticket (Bug, Story or Task as issue type) AND "BUILD" as Budget is changed to "Code Reviewed" Status,

a Test issue type ticket should be created (only once), with the following parameters

Summary:  same as original ticket

Sprint: same as original ticket

Reporter Group: same as original ticket

Client: same as original ticket

Reporter: same as original ticket

Topic: "QA_Manual"

Status: New

 

AND the new Test ticket should be linked to the original: >> new Test ticket "tests" the original ticket

 

Thank you for the help,

Krisztina

 

 

 

 

1 answer

0 votes
Hans Polder _Devoteam_
Community Leader
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November 13, 2024

Hi Krisztina,

This should be doable. Can you share some screenshots of any automation rule you've been trying to setup? We can then work from there!

Bill Sheboy
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November 13, 2024

Hi @Krisztina TEGLASI 

Adding to the suggestions from @Hans Polder _Devoteam_ ...

If you have not yet started your rule, I recommend trying to do so.  This will help you learn and better ensure the rule meets your needs.

To get you started on creating your rule, please refer to these documentation and example sources:

Kind regards,
Bill

Like Hans Polder _Devoteam_ likes this

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