I am trying to set up an automation to tag the assignee of a ticket however the @ is not pulling through correctly in all cases
In some cases it is pulling through the correct as a live @ and in others it is coming through as @User
Hey @Phoebe_Thomas
Can you try this instead and see if it works for you?
{{issue.assignee}}
or
[~accountid:{{issue.assignee.accountId}}]
[~accountid:{{issue.assignee.accountId}}] seems to have worked! Thank you
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Welcome to Atlassian community
{{issue.assignee}} can you try this one and let me know if this worked.
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