Automatically required some other fields refer to specific field when creating ticket

[Maggie Gu]

Hi,

Is there some way that if the specific field is marked for 'Yes' then we will automatically require some other fields to fill in when creating a Jira ticket?

Here are what I have tried:

1. I can set some fields to be required to fill in for any issues in JIRA. But I can't set some fields to be required according to the value of another field in "Field Configuration".
2. I tried to add some fields in Workflow -> Transition. The "Create" transition has no "Condition", and only has "Validations". It can't meet my requirements.

Any suggestion and workaround are welcome!

Thanks in advance!

-Maggie

[Alexey Matveev · Accepted solution]

Hello,

You would need to use an add-on like Power Scripts or Scriptrunner. You could create a custom validator which would implement your logic. Validators work after you push the submit button. If you want to make your applicaton more responsive then you could use Power Scripts Live Fields or ScriptRunner behaviour. In this case your logic would be implement upon changes to the dependent field.

You can read more about validators in Power Scripts and ScriptRunner here:

https://confluence.cprime.io/display/TR/Validators

https://scriptrunner.adaptavist.com/latest/jira/custom-workflow-functions.html#_validators

You can read more about Power Scripts Live fields and ScriptRunner behaviours here

https://confluence.cprime.io/display/TR/Make+a+custom+field+required+based+on+another+custom+field

https://scriptrunner.adaptavist.com/latest/jira/behaviours-overview.html

[Maggie Gu]

Make a custom field required based on another custom field is what I want. I will try it. 

Thanks a lot, @Alexey Matveev!

[Ivan Tovbin]

Hi Maggie,

The good news is that you can do that by adding a validator to your 'Create' tansition.

The bad news is that you'll need to apply that validator conditionally, and for that you'll need to do some scripting, which requires a 3rd party addon like ScriptRunner or JMWE.

Also bear in mind that you have to be VERY careful with your validators on "Create" transition because they can prevent issues from being created if configured incorrectly.

[Maggie Gu]

@Ivan Tovbin Thanks for your reply!

I want to create an issue in the normal way if the validator is not satisfied, and create the issue with required custom field if the validator is satisfied. Is it possible?