Automatically close JIRA issue after xDays without activity (OnDemand)?

Hi,

We are using JIRA OnDemand and would like to automatically close an issue after a certain time in "Resolved" status. We found this tip but it is using Jelly which doesn't seem to be available with the OnDemand version:

https://confluence.atlassian.com/display/JIRA/Jelly+Escalation

Does anyone have an alternative to automatically close an issue after a few days without activity?

Tahnks!

Olivier

2 answers

This widget could not be displayed.
Timothy Chin Community Champion Jan 21, 2013

Automatically? Don't think so. Closest workaround would be to manually bulk transition(bulk edit) the filter result. As a reminder, you could subscribe to the filter which sends you an email with the results.

This widget could not be displayed.

You cannot run Jelly in OnDemand. Please run an external service in your servers whic can pull the data using REST (search api) get the results and perform the transition on those issues automatically.

Excellent, thanks alot Renjith!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

105 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you