Wonding if someone can help me with this one. We use JIRA Ondemand as a help desk system and after a period of time if issues are not commented on or resolved I would like them automatically to close.
Similar to what Atlassian support does when an issue isn't commented on or closed after 5 days.
Does anyone have any idea I would go about this??!?
Refer below to how Atlassian support goes about this -
Dear Anthony Brennan,
We have noticed that this issue has been marked as resolved for 5 business days. We assume that your issue can be closed.
However if this is not the case, feel free to add a comment and we will respond accordingly.
The Atlassian OnDemand Support Team
i think this script will work for you
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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