Wonding if someone can help me with this one. We use JIRA Ondemand as a help desk system and after a period of time if issues are not commented on or resolved I would like them automatically to close.
Similar to what Atlassian support does when an issue isn't commented on or closed after 5 days.
Does anyone have any idea I would go about this??!?
Refer below to how Atlassian support goes about this -
Dear Anthony Brennan,
We have noticed that this issue has been marked as resolved for 5 business days. We assume that your issue can be closed.
However if this is not the case, feel free to add a comment and we will respond accordingly.
The Atlassian OnDemand Support Team
i think this script will work for you
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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