Wonding if someone can help me with this one. We use JIRA Ondemand as a help desk system and after a period of time if issues are not commented on or resolved I would like them automatically to close.
Similar to what Atlassian support does when an issue isn't commented on or closed after 5 days.
Does anyone have any idea I would go about this??!?
Refer below to how Atlassian support goes about this -
Dear Anthony Brennan,
We have noticed that this issue has been marked as resolved for 5 business days. We assume that your issue can be closed.
However if this is not the case, feel free to add a comment and we will respond accordingly.
The Atlassian OnDemand Support Team
i think this script will work for you
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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