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Automatically add a comment to jira issue

Automatically add a comment to jira issue

Hi All

I want to automatically add a pre-defined comment to JIRA issue whenever certain transitions are performed in the workflow.

Is it possible to configure it within the workflow?

What are my options available?

Rahul

2 answers

1 accepted

1 vote

Answer accepted

You can use the JIRA automation plugin to do this.

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Or the script runner if you're on Server

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.. or https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.jjupin for easy scripting

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Like • Dougal McRae likes this

Automatically add a comment to jira issue

how can I do this via script runner? Jira server v8.5.0

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0 votes

This does not answer the need if multiple transitions exist between two Statuses.

Example:
Ticket is on state "Pending approval", 2 transitions exist to bring the ticket back to "In progress". One transition is 'Accepted', the other 'Denied'.

I'd like to have different comments added depening on the transition branch chosen.

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I'm not sure this will get you much, as the question is 8 years old.

Maybe ask a new question with a description of what problem you are trying to solve? You'll get a wider audience and some more up-to-date info.

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Like • Eric Bergeron likes this

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