Automatic linked bug created from service desk issue

jeremyhardin February 18, 2016

Is there any way that when an issue is created via my Service Desk project that a linked bug can be created automatically on my JIRA Software project?

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Boris Georgiev _Appfire_
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February 18, 2016

You can do this via a post-function on the Create transition in your service desk project workflow. To create an issue from post-function you can use:

 

jeremyhardin February 18, 2016

Boris,

Thank you for the quick reply.  Unfortunately, it doesn't look like any of these solutions only work on Server.  We are using Cloud as our deployment solution.  Are there any solutions to my question on Cloud?

Jim AMCI email February 18, 2016

A comment on this page makes it look like script runner might one day come to cloud.  Adaptivist says it's working on it, and that it's at least several months away.

I, too, work in JIRA Cloud, and would like to automate the creation of linked issues from service desk requests.

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