Automatic linked bug created from service desk issue

Is there any way that when an issue is created via my Service Desk project that a linked bug can be created automatically on my JIRA Software project?

1 answer

You can do this via a post-function on the Create transition in your service desk project workflow. To create an issue from post-function you can use:



Thank you for the quick reply.  Unfortunately, it doesn't look like any of these solutions only work on Server.  We are using Cloud as our deployment solution.  Are there any solutions to my question on Cloud?

A comment on this page makes it look like script runner might one day come to cloud.  Adaptivist says it's working on it, and that it's at least several months away.

I, too, work in JIRA Cloud, and would like to automate the creation of linked issues from service desk requests.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

24,036 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you