Automatic backup, not working

Guys, does anyone know back up the reason is not being generated?

Serviços BACKUP.jpg

I inserted this backup service (System->Advanced-> Services) and it does not generate the .zip files.

Can anyone help me?

2 answers

0 vote

You'll need to read the log files for more detailed information

0 vote

Hi Luiz,

 

Could you check your logs, as Nic mentioned, and see if you are having the same issue described in here: https://confluence.atlassian.com/display/JIRAKB/JIRA+Backup+Fails+with+Illegal+Pattern+Character+Error

If not, please post more info regarding your log findings.

 

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