Automatic add comment by a rule

Hi All

I would like setup Jira system can add commend into a task automatically on due date rule, as before due date 2 day, before due date 1 day, or after due date 5 days if does not any update.

I do not know how to do it, or any plugin can help me to do it, please help me

Thanks in advance.

3 answers

You can use Script Runner plugin and create a service (see here) which a) searches for the issues you want to comment once a day (like my answer described here) and b) comment these issues (look here for an example on how to create a comment).


0 votes
Timothy Chin Community Champion Apr 22, 2013

You may need to implement this using Jelly Tags.

0 votes
Ivan Tse Atlassian Team Apr 22, 2013

Just as Timothy says.

We set comments and change statuses based on a timer in our support portal

Those examples will give you something to base the timer off of and should be helpful in creating what you're looking for.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

936 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you