Judging by the default JIRA notification scheme, the reporter will receive an email notification after raising a new ticket. But, if you're looking for an advanced service, maybe you should try to use an external plugin like JEMH.
Also, maybe the following links could be helpful:
- Default JIRA notification feature > https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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