Auto respond to incoming requests

Can JIRA Issue Tracker be configured to send an auto response to a requestor on an in bound email request?

1 answer

Hi there

Judging by the default JIRA notification scheme, the reporter will receive an email notification after raising a new ticket. But, if you're looking for an advanced service, maybe you should try to use an external plugin like JEMH.

Also, maybe the following links could be helpful:

- Default JIRA notification feature > https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

- JEMH plugin > https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui

Cheers,

Paulo Renato

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