Auto respond to incoming requests

Can JIRA Issue Tracker be configured to send an auto response to a requestor on an in bound email request?

1 answer

Hi there

Judging by the default JIRA notification scheme, the reporter will receive an email notification after raising a new ticket. But, if you're looking for an advanced service, maybe you should try to use an external plugin like JEMH.

Also, maybe the following links could be helpful:

- Default JIRA notification feature >

- JEMH plugin >


Paulo Renato

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

795 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you