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Auto-populate the Actual Start Date field when Jira ticket transitions to In Progress

Is there a way to configure our project to auto-populate the Actual Start Date field when a Jira ticket transitions to In Progress?

2 answers

Hi @Kojo As per my understanding, "Actual Start Date" is a Custom date field right ? 

What you want to capture in this field ? 

Auto-populate works if you have scriptrunner plugin, Automation for JIRA or JSU plugin. These plugin capture date from other field or current date or any other date and insert in Actual Start Date. If you dont want to edit this field, then keep this field only on View Screen. 

Thanks

@Kojo:

Like @Vikrant Yadav suggested if you want to use jira automation you can use the following:

  1. Trigger: Issue Transitioned to "In Progress" 
  2. Action: Edit Fields on Actual Start Date with the smart value {{now}}
  3. More details here: https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/

Hello @Fabian Lim @and @Vikrant Yadav ,

 

It doesn't look like we have any of those plug-ins installed for our project.

I am just looking to capture the date when a ticket has been transitioned to In Progress. Are any of these plugins already available for use? If so, how do I install it for our project? Is there any URL that can also help?

Hi @Kojo  Plugin installation is for complete jira instance not for a particular project, only jira admin can install new plugin. 

Install Automation Lite for JIRA

:- https://marketplace.atlassian.com/apps/1211836/automation-for-jira-server-lite?hosting=server&tab=overview

it's a 100% free plugin and serve your purpose. 

Note :- It's only avaiable for JIRA server not for Data Center. 

You need to create rule suggested by @Fabian Lim . 

Or 

If you already have JSU Suite Utility plugin installed then you can see Update issue field post function in workflow. Otherwise use first option "Automation Lite for JIRA". 

 

Thanks

V.Y

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