Auto link new Jira ticket to Hubspot company page

yaron
Contributor
November 3, 2024

Hello,

Did anyone managed to add New created Jira ticket to company page via automation?

 

2 answers

0 votes
Bilal Mughal
Contributor
November 3, 2024

Yes, it’s possible to automatically add new Jira tickets to a company page. Here is a step-by-step guide:

  1. Open Project Settings > Automation: Go to your Jira project’s settings, then select Automation.

  2. Create a New Rule: Click Create Rule and set the trigger as Issue Created so it activates each time a new ticket is created.

  3. Add Action to Update Page: Add an Action and choose Send Web Request (for API integration) or Edit Page (if using Confluence). Configure it to post ticket details directly to the company page.

  4. Add Conditions (if needed): Set conditions if you only want certain types of tickets posted.

  5. Save and Test: Save the rule and test it with a sample ticket to ensure it updates as expected. 

0 votes
Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2024

Hi @yaron ,

Are we talking about this integration: Connect HubSpot and Jira?
I implemented this integration a while back.

Could you please provide some more details on where the problem is exactly?

Cheers,
Tom

yaron
Contributor
November 3, 2024

Hi @Tomislav Tobijas _Koios_ 

If I understand right, this integration allows you to all link from HS to a jira ticket manually.

I'm looking for a way to auto link FROM Jira TO a known company page in HB on Jira issue creation.

 

Thanks,

Yaron

Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2024

Ah, apologies then for the misunderstanding.

I never implemented something like that, but there might be a way by using webhooks/send web request (preferably in automation) and product APIs.

Basically, what you could do is create automation which would be triggered on issue creation (or any other trigger as a matter of fact), and by using Send web request action send all necessary information from Jira to another system (e.g. HubSpot - if the platforms support it). You can probably send data directly, meaning you could specify 'connection' directly in the payload, or, if the system supports it, just send it generally to a service and then use destination product (let's say HubSpot) automation to do necessary actions. In your example that would be connecting tickets with the company page.

As I don't have access to any HubSpot instance I cannot say much on that part. Something like the following resource(s) might be helpful though:

yaron
Contributor
November 3, 2024

Hi Again,

Yes, this is what I thought would be the idea to resolved this but I hoped someone knows an app which supporting this feature.

 

Thanks for the kind advice,

Yaron

Tomislav Tobijas _Koios_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 3, 2024

You could probably take a look at Marketplace and HubSpote-related apps there.

I can't give much advice there as I never tested any of it, but good luck with the integration!
I'll keep an eye on this thread too in case something interesting pops up.

Cheers,
Tom

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