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Auto close parent when subtasks are done

Can some one help me with this error, i was trying to make the automation - if the child tasks transitioned to done, then the task should automatically move to done, but getting error consciously, please advise.

PFAnew error!!.PNG  

2 answers

Hello @NANDHANA_VAZ

  1. Can you confirm, that the parent issue can be transitioned to the "done" status?. You will need to review the workflow or try moving it from it's current status.
  2. Can you confirm whether the parent already had a resolution when the automation occurred?
0 votes
Tom Lister Community Leader Sep 16, 2022

Hi 

Does the parent task workflow allow it to transition to done from it's current status when sub-tasks are done?

Check path exists, no conditions or validators that might block it.

Tom

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