Hi.
For example, if client send request via email to:
Is it possible?
Melodie,
I would offer the following solution - setup the default assignee based upon unique Request Types. Here is how it would be done in Cloud, server might be different. Disclaimer - While I have not done this, i believe it should work and certainly worth a quick try.
Note: it seems you are on server and maybe server allows for multiple custom email channels? In cloud there are two available, the default one that comes with (project@company.atlassian.net) and one Custom email. While I currently only have need of one I assume I could use both of these. Ideally I could create unlimited custom emails.
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