Auto assign depending from issue type working strange

Hi, topic about assigning particular issue types for particular users.

I looked at article and tried to copy this:

  1. Created special workflow for special issue type
  2. Edit workflow create transition and added post function(update) that assignes issue type to particular user after creating
  3. Published draft 

    Result is strange:
  • User got email when he is assignee of issue type - cool
  • But in the issue card assignee is unassigned

  • Do you have ideas why it works like this? Thank you

This is my workflow and transition Create Issueimage2016-6-1 17:58:41.png

Here is my post function 

 

image2016-6-1 18:0:26.png

 

            When i create issue - it's unassigned but user get email notification that he is assignee!

image2016-6-1 17:57:45.png

1 answer

Can you check the issue history?

Sure, the issue history is only issue was created by me

 

image2016-6-1 18:43:44.png

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,815 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot