Auto-adding watchers

Hello:

Per new version of JIRA every time a users adds a ticket to the system they are automatically added as a watcher.  For the parent ticket this functionality is good.  However, for each individual sub-task auto created by the submitter it causes email fatigue and confusion on what sub-task is actually assigned to them.  Is there a way that we can remove this functionality for sub-tasks besides turning off the system switch?

Thank you,
Scott 

2 answers

0 vote

Hi Scott,

There is an article titled How to stop being automatically added to the watcher's list when working on issues that you may be interested in:

  1. In JIRA 7.x+, go to JIRA Administration > System > User Interface > Default User Preferences
  2. Uncheck Autowatch own issues to set this field to No

Alternative Resolution

Refer to our How to Update all User Profiles for the Notify Me option KB for a SQL update if the JIRA instance cannot be upgraded and a short-term fix is required.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,308 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot