in some cases Jira ServiceDesk add a comment in my Name and I dont know how to disable it (see attached image).
I can't find also the option to disable this in the administration area.
It further says (Translated for you, dont know the exact Atlassian-Text):
"It is necessary to intervene for this process ..."
Maybe its an agent or a cron job which I have to disable ...?!?!?
Thanks a lot for your help!
That does sound like an automation, trigger or listener doing something with your issues. Do you know what it's trying to tell you? (I mean in general - is it telling you about failed builds? Or an internal process, or a failed SLA, etc)
Can you check for Automations, Listeners and so-on?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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