I would like to know if it is possible to have JIRA add a comment when I assign an issue to someone?
We would like to keep the status "OPEN" and not transition into "IN PROGRESS" or similar. We would rather not have a plugin installed to achieve this.
Do anyone know if this is possible or have an solution to this?
This is not availible through the base functionality of JIRA. There is a plugin that Atlassian offers for free for called "JIRA Automation Plugin" that would provide exactly what you need. https://marketplace.atlassian.com/plugins/com.atlassian.plugin.automation.jira-automation-plugin/server/overview
It's fairly easy to configure. I don't know who your admins are, but it really is pretty self explanatory once the add-on is installed. It works very similarly to the Service Desk automation rules, but it is availible for all of JIRA and its more powerful.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs