I am trying to create something that when a JIRA customer adds a comment through email that it will auto transitions to approved or denied if the email comment states approved or denied. The emails are coming from people that don't have JIRA license. I setup a automation through the service desk but it did not transition the issue it just added the email to the comment. The issue is sitting in status of open and when the specific employee that either approves or denies gets an email sent to them and then they reply back with approved or denied. Then when they reply back the issue will either go approved or denied.
Everything below is tested on Ubuntu 17.10. I prefer to use Jira in a docker container because: 1. I can install Jira with a couple of commands. 2. I can start and stop Jira just by starting and s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot