Auto-Email for assigned tasks sends 8 emails instead of one

We have very basic notification rules implemeted.  When an issue is assigned to a user, they receive an email.  

When an issue is created, the reporter rececieves an email.  Thats it.

For any items assigned to or reported by a user "outside" of the company (email address not on our domain) the user receives 8 emails.

This is the reason we trimmed notification down to such a minimal rule.

Any internal users dodn't experience this issue (unless they are watching the issue).  If watching, multiple emails are sent out for each edit.

Thoughts one what could be causing this?  

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,234 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you