Auto-Email for assigned tasks sends 8 emails instead of one

We have very basic notification rules implemeted.  When an issue is assigned to a user, they receive an email.  

When an issue is created, the reporter rececieves an email.  Thats it.

For any items assigned to or reported by a user "outside" of the company (email address not on our domain) the user receives 8 emails.

This is the reason we trimmed notification down to such a minimal rule.

Any internal users dodn't experience this issue (unless they are watching the issue).  If watching, multiple emails are sent out for each edit.

Thoughts one what could be causing this?  

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,007 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you