My cloud add-on was working perfectly for a few months, but it suddenly started to return "Authentication verification error: 401 Authentication request has expired. Try reloading the page" error. I have restarted the node server but it didn't help. How could I debug this error?
Thanks
Hi Deniz Oguz
i already have the same issue nd i found the solution :
delete the "store.db" file which exist on the same directory of "app.js" and then it will be generated automatically again
Regards
RADADI Basma
The problem was my server's time was 3 minutes a head of actual time, this was causing JWT tokens to expire immediately. Fixing server's time solved the problem.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The problem is "/installed" method launches a query without order, that's why you can uninstall and install only ONCE. But the second time you try to install your app, it launches a query and this query return the first row in the table, and it should be the last one (the second one in this case).
They should fix this ASAP.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Brian,
I am the plugin developer and I am installing it to my cloud instance from private listing, as far as I know it does not require payment. But I could also get this error for my customer's requests. It was perfectly working a few day's ago. I think it is related with JWT authentication but I haven't changed anything for months. Only option I think is cloud JIRA versions are updated in an incompatible way and I may need to change my express dependencies or inside my app.js file.
"dependencies": { "atlassian-connect-express": "~1.0.1", "express": "~3.3.4", "express-hbs": "*", "jugglingdb-sqlite3": "0.0.5", "morgan": "^1.5.2", "static-expiry": ">=0.0.5" },
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Just guessing, is your add-on a paid app and you didn't pay your bill?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.