Authentication problems

Some of my users cant log in. He has an error like 'Authetication failed please try again later'

There are more than one such problem. All users with this problem are in one LDAP. I can synchronize this LDAP

2 answers

1 accepted

Error code 49 is the equivalent of bad credentials at login. If you are trying to connect to AD the best method is to bind using useraccountname@corp.xxx.com as the user instead of the standard full DN

I would imagine you would bind by replacing

"uid=userName,ou=Information Technology Team,ou=New Jersey,dc=ost,dc=srcorp,dc=com"

with
"useraccountname@corp.xxx.com"

- where useraccountname is the login ID and XXX is the domain your AD runs in ...

This happens when the BaseDN of the directory does not contain an Organizational Unit (OU). For example: BaseDN:dc=mycompany,dc=com

Add an Organizational Unit (OU) to the BaseDN. For example: ou=office,dc=mycompany,dc=com

Please see our documentation for further assistance with diagnosing LDAP problems.

https://confluence.atlassian.com/display/CROWD/Troubleshooting+LDAP+User+Management<br< a="">>

After adding OU I see

[LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 532, v1db1]; nested exception is javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903A8, comment: AcceptSecurityContext error, data 532, v1db1]

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