Authentication Error when Signing into JIRA and Confluence

When signing into JIRA or Confluence with an Active Directory account, the first attempt fails, but subsequent attempts are successful. In JIRA, the error reads: Sorry, an error occurred trying to log you in - please try again. In Confluence, the error reads: The following error(s) occurred: Sorry, an error occurred trying to log you in. Please try again.

2 answers

1 accepted

I made this change and so far I haven't had any further errors!

Thank you very much!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,858 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you