In prior versions of Jira when a user Emailed an issue it was recorded in the issue activity. This served as an Audit trail to determine who emailed the issue.
My users missed having the Audit trial.
Is there any way I can reproduce this behavior
Hi, are you referring to the JIRA Email This Issue Plugin functionality? Do you know which version of JIRA you are using? If you are using JIRA 5.x, it is a commercial plugin and you might like to contact the developers.
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