Attempting to load custom Add On

Thomas McGee March 3, 2014

Hi All,

I'm attempting to create an Add-on for some of our business operations.

I have an ssl protected very simple web page here https://www.mediahivetcm.com and our descriptor is here https://www.mediahivetcm.com/js/atlassian-connect.json

I believe I followed the appropriate instructions. The page is listed in the top nav and I can view my "Hello World!!" if I contact the server directly.

However, when I try to access the page through the nav item "Operations Dashboard", I get the message "Add-on Operations Management Dashboard is not responding. Wait or cancel?".

I found a similar issue here: https://answers.atlassian.com/questions/257009/on-demand-add-on-agile-storymap-is-not-respondingBut the fix didn't work in my case.

Any help would be greatly appreciated.

1 answer

2 votes
Thomas McGee March 4, 2014

I missed this line in the documentation:
<script src="//HOSTNAME:PORT/CONTEXT/atlassian-connect/all.js" type="text/javascript"></script>

Also, FYI the /CONTEXT/ part is incorrect, at leas for ondemand it should just be //HOSTNAME/atlassian-connect/all.js

Kyle Almas September 3, 2014

Thank you, this was killing me!

Robert Wallis May 25, 2016

Thank you!  For our JIRA cloud we used this script src and now it works!

//<company-name>.atlassian.net/atlassian-connect/all.js

 

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