Attempting to load custom Add On

Hi All,

I'm attempting to create an Add-on for some of our business operations.

I have an ssl protected very simple web page here https://www.mediahivetcm.com and our descriptor is here https://www.mediahivetcm.com/js/atlassian-connect.json

I believe I followed the appropriate instructions. The page is listed in the top nav and I can view my "Hello World!!" if I contact the server directly.

However, when I try to access the page through the nav item "Operations Dashboard", I get the message "Add-on Operations Management Dashboard is not responding. Wait or cancel?".

I found a similar issue here: https://answers.atlassian.com/questions/257009/on-demand-add-on-agile-storymap-is-not-respondingBut the fix didn't work in my case.

Any help would be greatly appreciated.

1 answer

I missed this line in the documentation:
<script src="//HOSTNAME:PORT/CONTEXT/atlassian-connect/all.js" type="text/javascript"></script>

Also, FYI the /CONTEXT/ part is incorrect, at leas for ondemand it should just be //HOSTNAME/atlassian-connect/all.js

Thank you, this was killing me!

Thank you!  For our JIRA cloud we used this script src and now it works!

//<company-name>.atlassian.net/atlassian-connect/all.js

 

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