Attempting to load custom Add On

Hi All,

I'm attempting to create an Add-on for some of our business operations.

I have an ssl protected very simple web page here https://www.mediahivetcm.com and our descriptor is here https://www.mediahivetcm.com/js/atlassian-connect.json

I believe I followed the appropriate instructions. The page is listed in the top nav and I can view my "Hello World!!" if I contact the server directly.

However, when I try to access the page through the nav item "Operations Dashboard", I get the message "Add-on Operations Management Dashboard is not responding. Wait or cancel?".

I found a similar issue here: https://answers.atlassian.com/questions/257009/on-demand-add-on-agile-storymap-is-not-respondingBut the fix didn't work in my case.

Any help would be greatly appreciated.

1 answer

This widget could not be displayed.

I missed this line in the documentation:
<script src="//HOSTNAME:PORT/CONTEXT/atlassian-connect/all.js" type="text/javascript"></script>

Also, FYI the /CONTEXT/ part is incorrect, at leas for ondemand it should just be //HOSTNAME/atlassian-connect/all.js

Thank you, this was killing me!

Thank you!  For our JIRA cloud we used this script src and now it works!

//<company-name>.atlassian.net/atlassian-connect/all.js

 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

207 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you