We use the CSV File Import command ( jira admin -> import & export -> csv ) and can sucessfully import issues and map the
reporter / assigner etc but under
ACTIVITY -> Comments
all the Authors are recorded as the name of the reporter who does the import. We are unclear on how to map the field for Comment Owner in Salesforce's csv export to a field in Jira. The correct author name is there and is discarded or unused during import.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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