I have configured Jira so that emails sent to a particular mailbox are automatically logged into Jira as an issue. All attachments are transferring across into the issue however email attachments (.msg) have th efile extention removed and cannot be opened. I've tried saving the file down to my desktop oand adding a file extention of .msg, .jpeg, png but none of these options work.
Please advise how I open an outlook email attachment that has been attached to a Jira issue.
According to http://stackoverflow.com/questions/17834120/jira-incoming-email-handler-converts-msg-attachments-to-eml-with-no-extension, you may perform the following steps:
I am trying to figure out how to configure JIRA so that emails that are sent to a particular mailbox are automatically added into a Jira issue containing the same Jira issue number that is added to the subject of an email. I understood from your post that you have managed to do this. Can you explain to me how you did it?
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