Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Attachment issue when migrating using csv

I have two jira instances and i am migrating using csv export  import. both are on same network and when using the attachment column it uses https to other server but files are not migrated. Rather a dummy file is placed. What does the documentation means that it should be able to access? How do I enable one jir to access the other to fetch the attachments using http(s) 

From Atlassian

Importing attachments

You can attach files to issues created from your CSV file. To do this, specify the URL of your attachment in an 'Attachments' column within your CSV file.


Assignee, Summary, Description, Attachment, Comment

Admin, "Issue demonstrating the CSV attachment import", "Please check the attached image below.", "https://jira-server:8080/secure/attachment/image-name.png", "01/01/2012 10:10;Admin; This comment works"

Admin, "CSV attachment import with timestamp,author and filename", "Please check the attached image below.", "01/01/2012 13:10;Admin;image.png;file://image-name.png", "01/01/2012 10:10;Admin; This comment works"


 (info) URLs for attachments support the HTTP and HTTPS protocols and can be any location that your JIRA server must be able to access. You can also use the FILE protocol to access files in the import/attachments subdirectory of your JIRA home directory.

1 answer

0 votes
Craig Nodwell Community Leader Aug 24, 2022

the user running the import what permissions do they have on that directory?

Suggest an answer

Log in or Sign up to answer